Mission-specific workflow infrastructure for the people running the rooms.
Universities, NGOs, employers, legal aid, dioceses, municipalities β the teams already helping immigrants, workers, tenants, students, and communities navigate paperwork. The Workbench is the layer above the 13-app PLENA suite that makes their casework bulk, collaborative, auditable, and measurable.
Scope, honestly: what you see below is a prospectus demo β the data is representative, not live. The underlying PLENA suite is production. The Workbench layer (bulk intake, team roles, audit, analytics, org knowledge base, white-label) opens Q3 2026 for pilot partners. If you represent an institution that wants to shape it, the Request pilot button is real β a person reads those.
At a glance Demo data
Your institution, your casework.
Each PLENA app's outputs feed into a single operational view. This is what the dean of student affairs, the caseworker director, or the HR lead actually watches.
Active cases
247
+18 this week
Resolved Β· 30 days
163
+12% vs prev.
At-risk (deadline<7d)
19
+4 since Mon
Languages served
9
AR Β· EN Β· ES Β· FR Β· HI Β· PT Β· RU Β· SW Β· ZH
Active team members
14
3 caseworkers, 1 director
Avg time to resolution
9.2 days
β1.4d vs last quarter
Bulk casework Demo data
Every case, one table. Filter, assign, resolve.
Caseworkers ingest individual situations via the PLENA suite; the Workbench surfaces them together. CSV upload for back-logs. Each row opens into the full case graph β timeline, artifacts, participants, deadlines.
ID
Matter
Country
Stage
Owner
Next deadline
Status
Team & roles Demo data
Who sees what. Who can do what.
Five built-in roles, permissions scoped per app and per action. Institutions can map their existing directory (SAML / OIDC) to these on pilot deployment.
AN
Dr. Amina Ndiaye
Director
Dean of International Student Affairs Β· University of Example All cases Β· all apps Β· reporting Β· pilot admin
read Β· allwrite Β· allassignexportauditinvite
MC
Miguel Castillo
Senior caseworker
Credentials + dispute specialist Β· 82 active cases VERITA lead Β· PROVA reviewer
Scoped invite with role pre-set. Revocable anytime. Full audit trail.
Outcome analytics Demo data
Did it actually help?
Institutions are held to outcomes, not activity. The Workbench tracks resolution rate, escalation rate, time-to-resolution, and language parity β broken down by case type, country, and caseworker.
Case outcomes Β· last 6 months
ResolvedEscalatedActive
By case type
Credential recognition
34%
Housing / tenancy
22%
Scam / fraud recovery
17%
Employment & rights
14%
Algorithmic decision appeal
8%
Other
5%
Audit log Demo data
Every access, every change, recorded.
Required by most institutional procurement. Immutable log of who touched which case, when, and what they did. Exportable for compliance review.
Reusable templates Demo data
Your institution's phrasing, standardised.
Casework across a single institution should speak with one voice. Templates are the organisation-specific letter, evidence checklist, and escalation-script library that every caseworker draws on.
Letter Β· PROVA
Deposit return Letter Before Action
Standard tenant deposit reclamation with 14-day response window. Country-adapted for UK, US, DE, FR.
4 variantsUsed 89Γ
Letter Β· PROVA
Credential recognition appeal
For appeals to national recognition bodies (ENIC-NARIC, WES-equivalent). Bilingual export supported.
6 variantsUsed 41Γ
Checklist Β· PROVA + CONSERVA
Scam dispute evidence bundle
The file a bank fraud team expects: timeline, screenshots, message exports, transaction IDs, preservation receipt.
1 variantUsed 63Γ
Script Β· PLENA Export
"Put it in writing, please"
Per-language phrasing to deploy when a decision is being made verbally. Landlord / employer / officer / bank variants.
5 languagesUsed 147Γ
Letter Β· AEQUITA
Algorithmic decision appeal
GDPR Art. 22 + equivalent-frame letter for contesting an automated decision (visa, credit, welfare).
3 variantsUsed 28Γ
Report Β· NAVIGA
Regulator escalation brief
One-page summary a regulator or ombudsman opens first. Generated from the case timeline + artifacts.
2 variantsUsed 34Γ
Pilot partners open Q3 2026.
Universities, legal-aid groups, NGOs, employer mobility teams, municipalities, and dioceses that run real casework β we're looking for 6 partners to shape the Workbench before general availability. Pilot includes white-label deployment, SAML/OIDC integration, a named point of contact, and direct input into the feature roadmap.