← All Services
⚠ Voice Is No Longer Proof of Identity
Three seconds of audio from a voicemail, a social media video, or a phone call is enough to clone a voice with current AI. "Mum, I'm in trouble, I need money right now" can be generated by anyone. Your bank's customer service voice can be cloned. Your employer's voice can be cloned. The sound of a voice is no longer evidence that the person is who they claim to be.
🎙
Voice Call Verification Protocol
You received a call from someone claiming to be a family member, your bank, your employer, or an authority. Here is the verification protocol that works regardless of how convincing the voice sounds.
🧑👩👧 Family member or friend in emergency
The "grandparent scam" and its variants are now AI-powered. The caller sounds exactly like your son, daughter, or grandchild. They are in trouble. They need money immediately. They ask you not to tell anyone else.
1
Hang up. Tell them you will call back immediately. If they protest or pressure you not to — that pressure is the confirmation it is a scam.
2
Call the person directly on a number you already have for them — not the number that just called you. If they are genuinely in trouble, they will answer.
3
Establish a family code word — a word only your real family member would know, agreed in advance. Ask for it. A cloned voice cannot know a private code word.
🏦 Bank or financial institution
Your bank calls to say there is suspicious activity. They need you to confirm your account details, move your money to a "safe account," or authorise a transaction urgently.
1
No bank ever calls asking you to move money to a safe account. That phrase, in any form, is fraud. Hang up.
2
Hang up and call back using the number on the back of your physical card or on the bank's official website — which you find by typing the bank name yourself. Do not redial the number that called you.
3
Real banks will have a record of the interaction if it was genuine. If the bank has no record of calling you — the call was fraudulent.
🏛 Government authority or immigration official
A caller claims to be from the tax authority, immigration department, police, or a court. They say you owe money, are about to be arrested, or your visa is at risk. Pay immediately or face serious consequences.
1
No government agency demands immediate payment by phone — ever. Not HMRC. Not the CRA. Not the IRS. Not the Home Office. Not USCIS. If a call demands immediate payment to avoid arrest — it is fraud.
2
Real government communication about tax debts, immigration status, or court matters arrives by physical post to your registered address first. A phone call demanding immediate action is not how these agencies operate.
3
Hang up. Search the agency's name and call their official number directly. Ask if there is any open case or correspondence in your name.
💡 Set up a family verification code word today
Choose a single word that every member of your immediate family knows. It should be memorable but not guessable from public information. If you receive an emergency call from a family member's voice — ask for the code word. A cloned voice cannot know it. This takes 5 minutes to set up and provides permanent protection.
DETECTA provides verification guidance — not call tracing or voice analysis. DETECTA cannot tell you whether a specific call used cloned audio. It teaches the verification protocols that protect you regardless of the technology used.